Process mapping: the real flow, in a diagram that makes sense.
Process diagrams that help you decide: where it gets stuck, who's involved and what happens when something doesn't go as planned.
A diagram nobody understands changes nothing.
What a well-made process map is for.
Diagrams nobody uses
Maps made for an audit, stored in a folder and never looked at.
Exceptions left out
The diagram shows the happy path; 40% of the real work is the exceptions.
No connection to the system
Mapped processes that don't match how the software forces people to work.
How we map.
It's implemented in stages, in the order that least disrupts your operation.
Clear, not academic
Diagrams readable by the people who operate, not just by consultants.
The alternate paths
What happens when stock runs out, the customer doesn't pay or the approval doesn't come.
Between areas
The handoff points between departments, which is where the most time gets lost.
Where each one comes in
Which system is involved in each step and what data it contributes.
How long each stage takes
Real duration and wait time, to see where the bottleneck is.
It stays alive
The map is updated when the process changes, with version control.
From where you are to where you want to be.
Assessment
We look at how you operate today and where time or money is being lost. A fifteen-minute call to define the next step.
Data load and setup
We select processes, participants and the level of detail required.
Assisted go-live
We train the team that will use it and support you through the first month-end close.
Ongoing operation
Support with an assigned account owner and contractual response times.
What people ask before signing up.
What notation do you use?
A simplified standard notation, with the priority on the team understanding it.
Do you include the exceptions?
Yes, they're the most valuable part of the map and the part that's usually missing.
Can it be used for automation later?
Yes, the map is the direct input for the automation design.
How we quote.
We don't publish a price list because it would be made up: two companies in the same industry can need very different things. What we do guarantee is how you get to the number.
Quote after the assessment
After the call, if the case calls for it, a one-hour consultation sets the scope and a fixed price. If the scope changes, it's quoted separately and you approve it first.
Processes, data and users
Number of processes, level of detail and number of areas involved. How many people will use it, how much data needs to be migrated and how custom it needs to be.
Support by plan
Ongoing operation runs on a monthly plan, with an assigned account owner and contractual response times. It's contracted separately from the implementation.
Let's map the process that gets stuck the most.
A fifteen-minute call and you walk away with a clear next step — even if the answer is that you don't need us yet.
Book your assessment
Leave us your details and we'll set it up for the next business day.
You're talking to Génesis, Valtriom's AI