Rescue: for projects that stalled.
We evaluate what can be saved from your stalled implementation, what gets fixed and what's better to redo. With an honest assessment, even if it doesn't benefit us.
A stalled project keeps costing money even when nobody is working on it.
How the projects we rescue come to us.
The provider disappeared
They stopped responding halfway through, with no documentation or handover.
It was set up wrong from the start
The system doesn't reflect the operation and the team works outside it.
It was paid for and nobody uses it
The investment is made, the license keeps running and nobody logs into the system.
How we approach it.
It's implemented in stages, in the order that least disrupts your operation.
What's really there
Technical and functional review of everything configured to date.
What can be saved
What works, what gets fixed and what's better to redo, said plainly.
With scope and price
A path to finish, with stages and a fixed price.
Make it work first
The priority is getting the essentials running before adding anything.
What was missing
Documented configuration and processes so you never depend on anyone again.
Ongoing support
Support after stabilization.
From where you are to where you want to be.
Assessment
We look at how you operate today and where time or money is being lost. A fifteen-minute call to define the next step.
Data load and setup
We review the installation, the data and what was documented.
Assisted go-live
We train the team that will use it and support you through the first month-end close.
Ongoing operation
Support with an assigned account owner and contractual response times.
What people ask before signing up.
And what if you tell me we have to start over?
We'll tell you if that's the case, with the reasons. We'd rather lose the project than sell you an impossible rescue.
Do you work on any implementation?
We evaluate first. If it's viable to continue, we lay out the plan; if not, we explain why.
How long does the evaluation take?
It's part of the assessment. That's where the scope and price of the rescue come from.
How we quote.
We don't publish a price list because it would be made up: two companies in the same industry can need very different things. What we do guarantee is how you get to the number.
Quote after the assessment
After the call, if the case calls for it, a one-hour consultation sets the scope and a fixed price. If the scope changes, it's quoted separately and you approve it first.
Processes, data and users
Implementation status, data quality and available documentation. How many people will use it, how much data needs to be migrated and how custom it needs to be.
Support by plan
Ongoing operation runs on a monthly plan, with an assigned account owner and contractual response times. It's contracted separately from the implementation.
Let's see what can be saved.
A fifteen-minute call and you walk away with a clear next step — even if the answer is that you don't need us yet.
Book your assessment
Leave us your details and we'll set it up for the next business day.
You're talking to Génesis, Valtriom's AI