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Toy stores

Software for toy stores in Panama.

A peak season that makes the year, inventory by brand and age, and DGI invoicing at the register. Buy on time and don't run out of what actually sells.

✓Electronic invoicing with the DGI included
✓Local support with an assigned account owner
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What we see often

The year is decided in two months.

What weighs most on Panamanian toy stores.

Seasonal buying in the dark

Orders are based on last year and gut feeling, with no real turnover data by brand.

Stockouts on what actually sells

Star items sell out in the middle of the season while the rest sits on the shelf.

Slow checkout in December

Long lines, prices looked up by hand and improvised discounts.

What gets up and running

Purchasing, inventory and checkout for the season.

It's implemented in stages, in the order that least disrupts your operation.

POS

Fast checkout with DGI

Barcode checkout and electronic invoice issued in the same step.

Inventory

By brand, age and category

Classification that's useful for restocking and for knowing what really moves.

Purchasing

Replenishment by turnover

Order suggestions based on real sales and last season's history.

Promotions

Controlled discounts

Rules by product or category, with validity dates and no cashier discretion.

Multi-store

Stock across branches

See availability in other stores and transfer before losing the sale.

Reports

What sells and what makes money

Ranking by brand and category, margin per product and season-over-season comparison.

How we apply it

Everything that applies to a toy store, and how far each piece goes.

Fifteen services you can hire separately or together, under a single account owner. Each one has its own page with the scope in writing.

The system and collections

What keeps the operation running every day.

ERP

ERP system built on Odoo

The system that holds up through the two months that make the year.

  • Layaway with installments and December pickup
  • Seasonal purchasing with arrival dates
  • Inventory per store with documented transfers
  • Seasonal and clearance pricing with margin in plain sight
Electronic invoicing

Electronic invoicing in Panama

Billing the DGI accepts, running from day one.

  • Electronic invoice folios monitored before they run out
  • Electronic signature certificate managed
  • Integration module with the ERP
  • Support when the DGI rejects a document at month-end close
Reports

What to get ready for December

Seasonal purchasing is decided with last year's data.

  • Sales by week of the season, year over year
  • Turnover by category and age
  • Margin after clearance

AI agents

Each one says what it does and what it doesn't. The limit is in writing.

WhatsApp Assistant

The “do you still have it?” answered instantly

In December, inquiries come in at all hours and nobody can keep up.

What it doesn't do: It doesn't confirm a sold-out item or make up a restock.

Sales Agent

Builds the order for customers who buy in volume

With your price list and real availability.

What it doesn't do: It doesn't close discounts outside the range you authorized.

Collections Agent

Chases the layaway installment

Escalating reminders with the real balance.

What it doesn't do: It doesn't negotiate terms on its own.

Business Copilot

“What did I sell this week compared to last year?”

Asked in plain language, answered from real data.

What it doesn't do: It doesn't show anything the person asking isn't allowed to see.

Document Extraction

The importer's invoice comes in without manual entry

Reads the document and loads item, quantity and cost.

What it doesn't do: It doesn't approve the purchase: it leaves the draft for review.

Voice Agent

Answers the phone when the store is packed

Confirms stock and puts items on hold without pulling anyone off the register.

What it doesn't do: It doesn't replace the salesperson when the customer is already in the store.

AI governance

The rules for what an agent can say on behalf of your business.

Policy

What the AI can say on your behalf

In writing before you switch it on, not after the first problem.

  • What it answers about price, complaints and terms
  • What it has to escalate to a person
  • Which customer data it can use and which it can't
Committee

Who authorizes a change

With partners or several branches, it keeps everyone from changing the agent's script on their own.

  • Person responsible for approving script changes
  • Log of what changed and when
  • Periodic review of what it answered
Measurement

Monthly AI usage report

Without that number you don't know if it's working for you or you just like it.

  • How many conversations it resolved on its own
  • How many it escalated and why
  • Where it got things wrong and what that cost that month

Where it runs, network and security

The layer nobody notices until something slows down.

Infrastructure

The online store holds up in December

Capacity sized for the peak, not the yearly average.

  • Server sized for the season
  • Tested backups
  • Monitoring that alerts before you notice
Networks

Customer Wi-Fi separate from the register's

Whoever browses in the store doesn't share a network with payments.

  • Guest network separate from the point of sale
  • Coverage on the floor and in the stockroom
  • Cabling sized for the real number of registers
Cybersecurity

Protection for the registers and the perimeter

Your register stores customers' payment methods.

  • ESET on every sales and office workstation
  • Managed and reviewed firewall
  • Control over who connects a device to the network

Custom work and support

When the standard isn't enough, and who answers after go-live.

Development

Layaway and partial payments

Customers pay in installments and pick up in December: the standard version doesn't include it.

  • Installments with balance and due date
  • Automatic pickup notice
  • Documented code, in your name
Support

Who answers when it goes down

And not on a Tuesday at 10 a.m., when everything works.

  • Assigned account owner who knows your operation
  • Response times written into the contract
  • Hands-on support through the first month-end close

We don't publish a price for this for the same reason we don't publish one for the system: it depends on the size of your operation, how much data needs to be migrated and how custom it needs to be. A one-hour consultation sets the scope and a fixed price.

How we do it

From where you are to where you want to be.

Step 1

Assessment

We look at how you operate today and where time or money is being lost. A fifteen-minute call to define the next step.

Step 2

Data load and setup

We load the catalog, brands, barcodes, costs and stock.

Step 3

Assisted go-live

We train the team that will use it and support you through the first month-end close.

Step 4

Ongoing operation

Support with an assigned account owner and contractual response times.

Frequently asked questions

What people ask before signing up.

Can I compare this season with the last one?

Yes, with comparison reports by brand, category and product.

Does it handle several stores?

Yes, with consolidated inventory and transfers between branches.

Does it issue electronic invoices with the DGI?

Yes, integrated with the authorized PACs in Panama.

Investment

How we quote.

We don't publish a price list because it would be made up: two companies in the same industry can need very different things. What we do guarantee is how you get to the number.

Fixed price

Quote after the assessment

After the call, if the case calls for it, a one-hour consultation sets the scope and a fixed price. If the scope changes, it's quoted separately and you approve it first.

What defines it

Processes, data and users

POS, inventory by brand, purchasing, promotions and seasonal reports. How many people will use it, how much data needs to be migrated and how custom it needs to be.

Monthly

Support by plan

Ongoing operation runs on a monthly plan, with an assigned account owner and contractual response times. It's contracted separately from the implementation.

15-minute call

Let's get your peak season ready.

A fifteen-minute call and you walk away with a clear next step — even if the answer is that you don't need us yet.

✓No commitment, no contract involved
✓We reply the same business day

Book your assessment

Leave us your details and we'll set it up for the next business day.

Or message us on WhatsApp: +507 6930-5559 · hola@valtriom.com