Software for wholesalers and importers in Panama.
Import costs, price lists by channel, dispatch and collections. You know the real landed cost in your warehouse and which customer leaves a margin.
The real cost only shows up after you've already sold.
What holds back Panamanian wholesalers and importers the most.
Unallocated import costs
Freight, insurance and taxes that aren't allocated per item, so the margin is a guess.
Messy price lists
Every salesperson negotiates, and nobody controls the real discount per customer.
Dispatch and collections disconnected
Orders ship to customers who are already past due, and it's only discovered at closing.
Import, pricing and dispatch.
It's implemented in stages, in the order that least disrupts your operation.
Allocated costs
Freight, insurance, duties and expenses allocated per item for the real cost.
Lists by channel
Different prices by customer type and volume, with authorized discounts.
Warehouses and lots
Locations, lots and dates when the product requires it.
Picking and delivery
Picking, packing and delivery with signed proof.
Limits and holds
You get a warning before shipping to a customer with a past-due balance.
DGI electronic invoice
Issued on dispatch, with withholdings and ITBMS applied.
Everything that applies to a wholesale importer, and how far each piece goes.
Fifteen services you can hire separately or together, under a single account owner. Each one has its own page with the scope in writing.
The system and collections
What keeps the operation running every day.
ERP system built on Odoo
The system that makes the real cost show up before you sell.
- Import costing: freight, insurance, duties and expenses allocated
- Inventory in transit with estimated arrival date
- Price lists by customer type and by volume
- Dispatch with documents and balance control
Electronic invoicing in Panama
Billing the DGI accepts, running from day one.
- Electronic invoice folios monitored before they run out
- Electronic signature certificate managed
- Integration module with the ERP
- Support when the DGI rejects a document at month-end close
Your real cost and your margin
Selling below real cost happens when the cost arrives late.
- Margin per line with import cost included
- Inventory in transit and committed capital
- Past-due receivables by customer and aging
AI agents
Each one says what it does and what it doesn't. The limit is in writing.
The retailer checks price and stock
It answers with their price list and real availability, without tying up the salesperson.
What it doesn't do: It doesn't confirm stock for items that are in transit and haven't arrived yet.
Quotes the volume order
With their price scale by quantity and customer type.
What it doesn't do: It doesn't close discounts outside the range you authorized.
Chases the retailer who buys on credit
Escalating reminders with the real account statement.
What it doesn't do: It doesn't negotiate payment terms on its own.
“What's my real margin on this line?”
With the import cost already allocated.
What it doesn't do: It doesn't show anything the person asking isn't allowed to see.
The foreign vendor's invoice reads itself
It's extracted, converted and entered without typing a hundred lines.
What it doesn't do: It doesn't approve the purchase: it leaves the draft for review.
Answers the phone for the customer who needs it today
Confirms availability and takes the order.
What it doesn't do: It doesn't promise a dispatch date the warehouse hasn't confirmed.
AI governance
The rules for what an agent can say on behalf of your business.
What the AI can say on your behalf
In writing before you switch it on, not after the first problem.
- What it answers about price, complaints and terms
- What it has to escalate to a person
- Which customer data it can use and which it can't
Who authorizes a change
With partners or several branches, it keeps everyone from changing the agent's script on their own.
- Person responsible for approving script changes
- Log of what changed and when
- Periodic review of what it answered
Monthly AI usage report
Without that number you don't know if it's working for you or you just like it.
- How many conversations it resolved on its own
- How many it escalated and why
- Where it got things wrong and what that cost that month
Where it runs, network and security
The layer nobody notices until something slows down.
The retailer's ordering portal, always up
Your customer orders from their portal, without calling or sending an Excel file.
- Portal with your branding and your price list
- Tested backups
- Monitoring that alerts you before the customer calls
Connected, monitored warehouse
Network and video in the warehouse, with a managed perimeter.
- Coverage in the warehouse, receiving and dispatch
- Connected scanners and terminals
- Cameras over the loading yard
Protection for the perimeter and the office
You handle vendor and customer data in several countries.
- ESET in the office and the warehouse
- Managed and reviewed firewall
- Control over who connects a device to the network
Custom work and support
When the standard isn't enough, and who answers after go-live.
Import costing with your own allocation rules
Freight, insurance and duties split the way your accountant splits them.
- Your own allocation rules
- Cost per shipment and per line
- Documented code, in your name
Who answers when it goes down
And not on a Tuesday at 10 a.m., when everything works.
- Assigned account owner who knows your operation
- Response times written into the contract
- Hands-on support through the first month-end close
We don't publish a price for this for the same reason we don't publish one for the system: it depends on the size of your operation, how much data needs to be migrated and how custom it needs to be. A one-hour consultation sets the scope and a fixed price.
From where you are to where you want to be.
Assessment
We look at how you operate today and where time or money is being lost. A fifteen-minute call to define the next step.
Data load and setup
We load the catalog, foreign vendors, cost structure and price lists.
Assisted go-live
We train the team that will use it and support you through the first month-end close.
Ongoing operation
Support with an assigned account owner and contractual response times.
What people ask before signing up.
Does it calculate the real landed cost?
Yes, allocating freight, insurance, duties and expenses per item.
Can I have different prices per channel?
Yes, with lists by customer type and volume discount rules.
Does it block dispatches to customers who are behind on payments?
Yes, with credit limits and alerts before the order is prepared.
How we quote.
We don't publish a price list because it would be made up: two companies in the same industry can need very different things. What we do guarantee is how you get to the number.
Quote after the assessment
After the call, if the case calls for it, a one-hour consultation sets the scope and a fixed price. If the scope changes, it's quoted separately and you approve it first.
Processes, data and users
Import, costs, price lists, warehouses, dispatch and credit. How many people will use it, how much information needs to be migrated and how customized it needs to be.
Support by plan
Ongoing operation runs on a monthly plan, with an assigned account owner and contractual response times. It's contracted separately from the implementation.
Let's find out your real cost and your margin.
A fifteen-minute call and you walk away with a clear next step — even if the answer is that you don't need us yet.
Book your assessment
Leave us your details and we'll set it up for the next business day.
You're talking to Génesis, Valtriom's AI
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