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Restaurants and cafés

Software for restaurants in Panama that actually controls the cost per dish.

Orders that reach the kitchen, recipes that deduct inventory and DGI electronic invoicing. You know how much each dish costs you and how much it makes you.

✓Electronic invoicing with the DGI included
✓Local support with an assigned account owner
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What we see often

The restaurant is full and the month still doesn't add up.

The three leaks we see most in Panamanian restaurants.

You don't know which dish makes you money

Without a loaded recipe, the cost of a dish is an estimate. Your star dishes may be the ones with the lowest margin.

Inventory goes out as waste

Ingredients that spoil, portions that grow and unrecorded withdrawals. The kitchen uses more than sales can explain.

Endless shift closes

Tips, voids, comps and discounts sorted out by hand every night.

What gets up and running

From the kitchen ticket to the cost per dish.

It's implemented in stages, in the order that least disrupts your operation.

POS

Orders and tables

Order taking by table or for takeout, sent to the kitchen and charged with a DGI electronic invoice.

Recipes

Cost per dish

Every dish deducts its ingredients. You see the real cost and the margin per menu item.

Inventory

Ingredients and waste

Control by ingredient, waste logging with a reason and quick counts by area.

Purchasing

Ordering from suppliers

Replenishment based on real usage and purchase price control per ingredient.

Shifts

Cash close and tips

Cash count per shift, control of voids and comps with an owner.

Reports

What sells and what makes money

Dish ranking by sales and by margin, sales by hour and by server.

How we apply it

Everything that applies to a restaurant, and how far each piece goes.

Fifteen services you can hire separately or together, with a single point of accountability. Each one has its own page with the scope in writing, so you can see what you're buying before talking to anyone.

The system and collections

What keeps the restaurant running every day.

ERP

ERP system built on Odoo

The system where the restaurant's operation lives, configured for the kitchen and the dining room.

  • Tickets by station: hot kitchen, cold kitchen and bar
  • Recipes with trim loss, not just gross weight
  • The same ingredient in three presentations, with different yields
  • Shift close with tips, comps and voids, each with an owner
Electronic invoicing

Electronic invoicing in Panama

Billing the DGI accepts, running from day one.

  • Electronic invoice folios monitored before they run out
  • Electronic signature certificate managed
  • Integration module with the ERP
  • Support when the DGI rejects a document at month-end close
Reports

The numbers that decide the menu

Which dish sells and which one makes money. They're not the same, and they almost never match.

  • Ranking by sales and by real margin
  • Sales by hour, by table and by server
  • Waste compared against the physical inventory

AI agents

Each one says what it does and what it doesn't. The limit is in writing.

WhatsApp Assistant

Takes the takeout order

Confirms the address, builds the order and puts it into the system without anyone transcribing.

What it doesn't do: It doesn't promise a delivery time the kitchen hasn't confirmed.

Sales Agent

Quotes catering and private events

Builds the proposal with your menu, your portions and your margin, whenever they ask.

What it doesn't do: It doesn't close discounts outside the range you authorized.

Collections Agent

Chases the corporate account that eats on credit

Step-by-step reminders with the real account statement, without anyone having to call.

What it doesn't do: It doesn't negotiate payment terms on its own.

Business Copilot

Answers in plain language about your data

“How many ribs did I sell this week, and at what margin?”, asked and answered.

What it doesn't do: It doesn't show anything the person asking isn't allowed to see.

Document Extraction

The vendor's invoice comes in without being typed

Reads the document and loads ingredient, quantity and unit price.

What it doesn't do: It doesn't approve the purchase: it leaves the draft for someone to review.

Voice Agent

Answers the phone at rush hour

Takes the reservation when nobody's free to pick up the call.

What it doesn't do: It doesn't replace the host when the guest is already at the door.

AI governance

The rules for what an agent can say on behalf of your business.

Policy

What the AI can say on your behalf

In writing before you switch it on, not after the first problem.

  • What it answers about prices, complaints and comps
  • What it has to escalate to a person
  • Which customer data it can use and which it can't
Committee

Who authorizes a change

With partners or a franchise, this is what keeps everyone from changing the agent's script.

  • Person responsible for approving script changes
  • Log of what changed and when
  • Periodic review of what it answered
Measurement

Monthly AI usage report

Without that number you don't know if it's working for you or you just like it.

  • How many conversations it resolved on its own
  • How many it escalated and why
  • Where it got things wrong and what that cost that month

Where it runs, network and security

The layer nobody notices until checkout gets slow.

Infrastructure

Server, backup and availability

Where the system runs and what happens when something fails.

  • The POS keeps charging if the internet goes down, and syncs later
  • Tested backups, not just scheduled ones
  • Monitoring that alerts before you notice
Networks

Guest WiFi and the checkout network

Two networks, not one. It's the difference between a full restaurant and a slow checkout.

  • Guest network separate from the one running the point of sale
  • Coverage in the dining room, terrace and kitchen
  • Cabling and access sized for real capacity
Cybersecurity

Device and perimeter protection

Your register holds customers' payment details. That's your responsibility.

  • ESET on checkout stations and administration
  • Managed firewall that gets reviewed, not installed and forgotten
  • Control over who gets onto the network from the dining room

Custom work and support

When the standard isn't enough, and who answers after go-live.

Development

What the standard doesn't solve

When your kitchen workflow doesn't fit the system, we build on top of it.

  • Kitchen display with the workflow your chef asks for
  • Integration with your delivery platform
  • Documented code, in your name
Support

Who answers on a Friday at 9 p.m.

Because that's when it goes down, not on a Tuesday at ten in the morning.

  • Assigned account owner who knows your operation
  • Response times written into the contract
  • Hands-on support through the first month-end close

We don't publish a price for this for the same reason we don't publish one for the system: it depends on how many locations, how many recipes need to be loaded and how custom it needs to be. The one-hour consultation sets the scope and a fixed price.

How we do it

From where you are to where you want to be.

Step 1

Assessment

We look at how you operate today and where time or money is being lost. A fifteen-minute call to define the next step.

Step 2

Data load and setup

We load your menu, recipes, ingredients and suppliers. We configure kitchen areas and printers.

Step 3

Assisted go-live

We train the team that will use it and support you through the first month-end close.

Step 4

Ongoing operation

Support with an assigned account owner and contractual response times.

Frequently asked questions

What people ask before signing up.

Do orders print in the kitchen?

Yes. Printers are configured by area — hot kitchen, cold kitchen, bar — and each ticket prints where it belongs.

Does it deduct inventory automatically when a dish is sold?

Yes, through each menu item's recipe or costing sheet.

Does it work for multiple locations?

Yes. Each location with its own register and inventory, with consolidated reports for management.

Investment

How we quote.

We don't publish a price list because it would be made up: two companies in the same industry can need very different things. What we do guarantee is how you get to the number.

Fixed price

Quote after the assessment

After the call, if the case calls for it, a one-hour consultation sets the scope and a fixed price. If the scope changes, it's quoted separately and you approve it first.

What defines it

Processes, data and users

POS, recipes, inventory, purchasing, shifts and margin reports. How many people will use it, how much data needs to be migrated, and how custom it needs to be.

Monthly

Support by plan

Ongoing operation runs on a monthly plan, with an assigned account owner and contractual response times. It's contracted separately from the implementation.

15-minute call

Let's find out how much each dish makes.

A fifteen-minute call and you walk away with a clear next step — even if the answer is that you don't need us yet.

✓No commitment, no contract involved
✓We reply the same business day

Book your assessment

Leave us your details and we'll set it up for the next business day.

Or message us on WhatsApp: +507 6930-5559 · hola@valtriom.com