Nighttime messages get lost
Between six in the evening and eight in the morning a good chunk of your inquiries come in. Nobody sees them until the next day, and by then they've gone cold.
WhatsApp Assistant
Your business closes at six. Your customers write at nine.
They ask if you have something, how much it costs or what time you open. Nobody answers until tomorrow, and by tomorrow they've already sorted it out elsewhere. This assistant replies on the spot, with the information you gave it.
✓On the official WhatsApp Business API, not a phone running a program
✓Hands off to a person when the case calls for it
✓It's the most affordable assistant in the line
Real conversation
Thursday, 9:12 p.m.
Customer: “hi, you open tomorrow?”
Assistant: “Yes, tomorrow, Friday, we're open from 8:00 a.m. to 5:00 p.m. on Vía España. Were you looking for something in particular so we can have it ready?”
Customer: “i need a quote on some office chairs”
Assistant: “Sure. How many do you need and by when? I'll set your case aside and Marisol will take care of it first thing tomorrow.”
At 8:05 a.m. Marisol already knew who it was and what they wanted.
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The pain
WhatsApp is your main sales channel and nobody is looking after it.
In Panama, customers don't call or send email: they write on WhatsApp. And they expect an answer now.
They answer the same five questions
Hours, address, whether you have something, how much it costs, whether you deliver. Your people repeat that all day instead of handling what actually takes judgment.
Everything lives on a personal phone
The conversations are on someone's cell phone. If that person is out, leaves or loses the phone, your customer history is gone.
And the most expensive part: a customer who writes and gets no answer rarely writes again.
What it is
Someone who answers your WhatsApp at any hour.
It answers what you taught it about your business, takes the customer's details and hands off to a person when needed. Nothing more, and nothing less.
It's not an options menu
None of that “press 1 for sales.” The customer writes the way they always do, typos and abbreviations included, and the assistant understands.
It doesn't make things up
It answers with what you loaded: your hours, your products, your terms. If someone asks about something that isn't defined, it says so and passes the case on.
It doesn't pretend to be human
If the customer asks whether they're talking to a person, it tells the truth. And if they ask to talk to someone, it transfers them without beating around the bush.
How it works
What happens when someone writes to you.
1. Replies instantlyAt any hour, Sundays and holidays included. The customer is never left on read.
2. Handles the repetitive stuffHours, location, payment methods, availability, delivery terms. Whatever you define.
3. Takes the detailsName, what they need and by when. That way your people don't start the conversation from scratch.
4. Books if neededAppointments, visits or pickups, against the calendar you connect it to.
5. Escalates to your teamWhen the case is sensitive, the amount is high or the customer asks for it. With the full conversation.
6. Keeps the historyEverything stays with the company, not on an employee's cell phone.
How much it saves you
The math, based on 400 conversations a month.
Estimates for sizing, not a promise. In the assessment we calculate them with your real volume.
The repetitive inquiries: hours, location, availability, payment methods. Your people only see the rest.
What it takes to answer the same thing over and over. Add to that the interruptions, which cost more than the message itself.
What comes in after hours today and gets answered the next day is now handled on the spot.
For $129 a month — less than what a week of an employee's work costs — your WhatsApp no longer has business hours.
How we do it
A week of work, explained.
It's the fastest service in the catalog to set up, and that's why it's the best one to start with.
1
We connect WhatsApp Business API
The official verified Meta account, in your company's name. Not a phone with a program on top, which is what Meta blocks when it detects it.
2
We load what your business answers
Hours, locations, catalog or services, payment methods, policies. Taken from what your employees already answer every day.
3
We define when it hands off to a human
Which topics it never answers on its own, which words trigger the handoff and who gets each case. We test with real conversations before going live.
When you need it
If any of these happens to you, it'll help.
People write to you after hoursAnd those messages get answered the next day, when the customer has already moved on.
You keep answering the same thingThe same questions, all day long, wearing your people down.
The WhatsApp belongs to an employeeAnd if that person is out or leaves, your customer history goes with them.
You've never used AIThis is the most affordable assistant and the fastest to set up, so you can see if it works for you.
Price
$490 to get started. Then $129 a month.
That's it. Setup is paid once and the monthly fee starts when it starts working.
WhatsApp Assistant
One service, two payments.
$490 today, one time only
$129 a month, once it goes live
Full first year: $2,038 · from the second year on: $1,548 a year
- ✓Today's payment covers: connection to WhatsApp Business API, loading your information, escalation rules to your team and testing with real cases
- ✓The monthly fee covers: 500 outbound messages a month, monitoring, retraining with real conversations and content adjustments at no cost
- ✓30-day guarantee and no lock-in: cancel with 30 days' notice
- ✓Messages above the plan, 12 cents each
Frequently asked questions
What people ask before deciding.
Can I use my current WhatsApp number?
Yes. If you use regular WhatsApp Business today, it can be migrated to the official API. You'd lose access from the app on that phone, but you gain a shared inbox for your whole team. We review it with you before touching anything.
Why the official API and not a program on a phone?
Because Meta blocks numbers it detects as automated outside its API, and when it does you lose the number and the history. It's not a risk worth taking with your main sales channel.
What if the customer wants to talk to a person?
It transfers them immediately with the whole conversation, and it never pretends to be human if asked directly.
Can this quote with my prices and stock?
This one can't: it answers with what you loaded, without connecting to your system. If you want it to check real stock and generate quotes inside the ERP, that's the ERP Action Assistant.
How long until it's up and running?
Five business days from when you give us the information. It's the fastest service in the catalog.
15-minute call
Show us a month of your WhatsApp and we'll tell you how much can be automated.
One hour of consulting. We look at how many repeat inquiries you get and how many go unanswered after hours. If your volume is low, we tell you and we don't sell you anything.
✓No commitment, no contract involved
✓We give you the analysis in writing
✓We reply the same business day
Request the WhatsApp Assistant
$490 today and $129 a month once it goes live. Up and running in 5 business days.
Order now
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