Nobody else knows how to do it
When that person is out, people improvise. And it shows: assignments go wrong, quotes go wrong, decisions come late. The company runs at half speed until they're back.
Every company has a process that is uniquely its own: how it quotes, how it assigns, how it decides. That process is your advantage, and that's why there's no product that solves it. It gets built.
A technical service company assigned visits by hand: who's nearby, who knows that equipment, who has the spare part in the truck, which customer has a contract with a guaranteed response time.
That was done by a coordinator with twenty years in the trade. And when he was out, operations fell apart.
No product on the market solves that. That judgment had to be learned from him and built.
And that person is going to retire, get sick or leave for a competitor.
When that person is out, people improvise. And it shows: assignments go wrong, quotes go wrong, decisions come late. The company runs at half speed until they're back.
You can sell twice as much, but you can't clone the person who knows. Growth runs into one person, and hiring more junior people doesn't fix that.
You've evaluated systems and none of them fit, because they all assume you work like everyone else. And if you worked like everyone else, you wouldn't be better than them.
Here's the trap: what makes you competitive is exactly what no standard product is going to solve for you.
We study how it really works, extract the judgment of the person who has mastered it and build something that executes it. With your rules, your vocabulary and your exceptions.
It's the most expensive and the slowest. That's why, in the first meeting, the first thing we do is try to solve your problem with something from the catalog. If that works, you save thousands of dollars and we'll tell you so.
The scope is locked in writing before we start: what gets built, what doesn't, on what timeline and by what criteria it's considered finished. Anything added later is quoted separately, and you know that from day one.
The code and documentation are yours. If one day you decide to maintain it with your own team or another provider, you can. A build that only its creator can touch is a cage, not an asset.
Out of every ten companies that ask us for a custom project, seven are solved with something from the catalog. We'd rather say so here.
The hard part isn't programming. It's drawing out of someone a judgment they've applied for twenty years without being able to explain it.
We sit down with the person who runs it and watch them work. We don't ask how it should be: we look at how it is, with its shortcuts and exceptions. At the end of this stage we give you the locked scope and the final price. If you decide not to continue at that point, you pay only for this part.
Partial deliveries every two weeks, with something working that you can touch. No disappearing for two months and coming back with a surprise. If something is going off track, it's caught in week 4, not week 10.
It runs alongside the person who does the process today, and results are compared until they match. It's delivered with documentation, training and the code. And with a 90-day warranty.
That's the starting price for a project with a limited scope. Larger projects cost more, and the figure comes out of the first stage, not from a hunch.
Scope locked in writing before we start building.
6 to 12 weeks · paid in stages, not all up front
This is the only service we won't let you buy without talking first. Not because of a sales process: because quoting custom work without understanding the process is how these projects get ruined.
Because we don't know it yet, and anyone who gives you one without seeing your process is making it up. That's why the first stage ends with scope and final price in writing. You decide then with the real figure in hand, and if you don't continue, you pay only for that stage.
If it runs long because of us, we absorb it: the locked scope binds us both. If you ask for new things midway, they're quoted separately and we decide together before doing them. A surprise invoice never shows up at the end.
It's a lot, and that's why we start by trying to make sure you don't need it. But compare it against what it costs you today to have a single process depend on a single person. If the math doesn't work for you, don't buy it: we'll tell you ourselves in the first meeting.
You have a 90-day warranty. After that you can maintain it with your team — that's why we give you the code and documentation — or sign up for Support and Maintenance. The decision is yours, not a condition of purchase.
Out of every ten who ask for it, we solve it for seven with something from the catalog. A customer who comes back a second and third time is worth more to us than one we oversold the first time.
A one-hour consultation. We come out with one of two answers: which catalog product solves it, or why none does and what would need to be built. Both answers are useful.
From $6,900 depending on scope. The final price comes out of the first stage, in writing.
Book nowYou're talking to Génesis, Valtriom's AI