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AI Support and Maintenance

AI doesn't break all at once. It goes out of date silently.

No error message pops up. It simply starts answering with old prices, with products you no longer sell and with policies you changed months ago. And it keeps sounding just as confident while it does.

✓A single plan covers every AI service you have with us
✓Monthly quality review, with a report you can actually read
✓No lock-in: cancel with 30 days' notice
What the failure looks like

Four months later

Customer: “how much is the 2040 filter?”

Assistant: “$16.90 per box.”

The price went up to $18.40 in June. Nobody told the assistant. It's been quoting below price for four months, with total confidence, and nobody has noticed.

This doesn't show up in any error log. It only shows up in the margin, months later.

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The pain

The day it's installed is the day it works best.

From then on, the business changes and the AI stays put. That gap is what does the damage.

It fails without warning

A normal system goes down and everyone finds out. AI keeps answering — with old data, in the same confident tone as always. Nobody reports anything because, from the outside, it looks like it's working.

Your business changed and nobody told it

Prices went up, a new line came out, the shipping policy changed, the salesperson it escalated cases to left. Each of those changes breaks something, silently.

Providers change underneath

AI models and messaging platforms update on their own. What worked in March may behave differently in September, without you having touched anything.

That's why we say it even when it costs us sales: AI without maintenance goes out of date within a few months. You'd rather know before you buy, not after.

What it is

Someone making sure your AI keeps telling the truth.

Every month we review real conversations, compare what it answered against what's true today and fix whatever drifted out of line. With a report you can read without being technical.

It's not a policy you never use

It's not “call us if it breaks.” It's work done every month even if you don't report anything, precisely because the problem is that nobody reports it.

It's not IT systems support

We don't cover your network, your computers or your ERP. We cover making sure the AI answers with correct information and keeps escalating to the right person.

It's not mandatory

You can skip it, and some companies with their own technical team are better off maintaining it themselves. What we don't recommend is the third option: not maintaining it and not knowing it.

What gets done every month

Concrete work, not a policy sitting in a drawer.

Response auditWe review a sample of real conversations and check them against what's true in your business today.
Content updatesPrices, products, hours, policies and contact people that changed during the month.
Escalation reviewIs it handing off to a person when it should? Is it escalating too much, or too little?
Provider monitoringWhen a model or a platform changes, we test and adjust before it affects you.
Report in English or SpanishWhat we found, what we fixed and what's worth watching. Readable without being technical.
Incident responseIf something fails, response the same business day. No extra charge for the fix.
What it's worth

Here, the return is what you stop losing.

Back to the example from the beginning: a price that was out of date for four months.

The old price $1.50

Difference per box. Across 300 boxes a month for four months, that's $1,800 in margin given away, without anyone noticing.

The plan costs $596

Over those same four months. A third of the cost of the error it would have caught in the first review.

What you don't get back Trust

The customer who got a wrong quote and had to be called back to correct it. That doesn't come back with a discount.

Price

$149 a month. Covers all your AI services.

No per-service charge. Whether you have one assistant or five, there's just one plan.

AI Support and Maintenance

Monthly, no lock-in. One plan for all your AI.

$149 per month

$1,788 a year · no setup fee

  • ✓Monthly audit of responses against the reality of your business
  • ✓Updates to prices, products, hours and policies that changed
  • ✓Monitoring of changes at AI and messaging providers
  • ✓Monthly report in English or Spanish, readable without being technical
  • ✓Same-business-day incident response, at no extra charge
  • ✓Cancel with 30 days' notice. No lock-in contract
Order now I'd rather have it explained

Services that already have their own monthly fee — assistants, agents, dashboard — already include their maintenance. This plan is for those who paid a one-time fee, or to cover several services under a single owner. If you don't need it, we'll tell you.

One-off needs

And if what you need is something specific.

Two one-time payment options, with no subscription.

AI User Training

So your team uses it well, and knows when not to trust it.

$390 one time

Up to 15 people, at your office or online

  • ✓Four hours on real cases from your operation, not generic examples
  • ✓What information should never be pasted into an external tool
  • ✓How to spot when the AI is confidently answering something false
  • ✓Reference material they get to keep
Request training

10-hour bank

For changes, adjustments and improvements whenever you need them.

$690 one time

$69 an hour. Valid for 12 months

  • ✓Adjustments to workflows, connectors or assistants when your process changes
  • ✓Billed in 30-minute blocks, with a report of what it was used for
  • ✓Cheaper than requesting each change separately
  • ✓Whatever you don't use in 12 months is lost. We're telling you now, not later
Request the hour bank
Frequently asked questions

What people ask before deciding.

Shouldn't this be included?

With monthly-fee services, it's already included and you don't need this plan. This one is for those who bought a one-time service — workflows, connectors, the one-time version of the WhatsApp assistant — or for those who have several services and want a single owner. If you're already covered, we'll tell you and won't sell it to you.

Why $149 and not per service?

Because the review work is largely the same: we look at your business, not each piece separately. Charging per service would earn us more, but it would penalize precisely the customers who have trusted us the most.

What happens if I don't sign up for any of this?

Your AI keeps working, and over time it drifts out of line with your business without anyone noticing. If you have your own technical people, have them handle it: what matters is that someone does it, not that you buy it from us.

Can the hour bank be used for anything?

For adjustments and improvements to what we've already set up for you. It doesn't cover building a new service from scratch; that's quoted separately. And the hours expire after 12 months, which we'd rather tell you before you buy them.

Is the training useful if I don't have an AI service with you?

Yes, and in fact that's when it's most useful: your people are already using it on their own. It works very well alongside the AI Governance Policy, which sets the rules the training teaches people to follow.

Preliminary review

Already have AI running? We'll tell you how out of date it is.

A one-hour consultation. We review a sample of its responses against what's true in your business today, and tell you what we found. Even if someone else installed it. If it's up to date, we'll tell you and won't sell you anything.

✓No commitment, no contract involved
✓We give you the findings in writing
✓We reply the same business day

Request Support and Maintenance

$149 a month. No setup fee and no lock-in.

Order now