Software for grocery stores and supermarkets in Panama.
Fast checkout, margins that don't slip away and DGI electronic invoicing. Control purchasing, shrinkage and inventory without slowing down the checkout line.
You sell a lot, but you don't know how much you make.
What grocery stores and supermarkets across the country report to us most.
The margin evaporates
The vendor raises the cost and the shelf price stays the same. Nobody finds out until month-end close.
Shrinkage and expirations
Product that gets damaged, expires or disappears without a record. At the end of the month inventory is short and there's no explanation.
The register doesn't balance
Daily discrepancies, improvised discounts and voids with no control and no one accountable.
Checkout, inventory and purchasing in one loop.
It's implemented in stages, in the order that least disrupts your operation.
Fast checkout with DGI invoice
Scan the barcode, print and issue the electronic invoice in the same step.
Pricing based on real cost
When the vendor's cost changes, the system flags which products are now selling below the target margin.
Write-off and expiration log
Every write-off has a reason and a person accountable. Shrinkage reports by category and by shift.
Replenishment by turnover
Order suggestions based on actual sales, not on what looked empty on the shelf.
Cash count and shift control
Opening, closing and cash count by cashier, with discrepancies visible the same day.
Costs and accounts payable
Price history by vendor and control of what you owe, with payment dates.
Everything that applies to a supermarket, and how far each piece goes.
Fifteen services you can hire separately or together, under a single account owner. Each one has its own page with the scope in writing.
The system and collections
What keeps the operation running every day.
ERP system built on Odoo
The system where checkout, the warehouse and purchasing live.
- Unit and case pricing on the same code
- Combos and 2-for-1 deals without reconciling them by hand at closing
- Expirations and turnover by vendor
- Cash count by cashier and by shift, with every void tied to a responsible person
Electronic invoicing in Panama
Billing the DGI accepts, running from day one.
- Electronic invoice folios monitored before they run out
- Electronic signature certificate managed
- Integration module with the ERP
- Support when the DGI rejects a document at month-end close
Where your margin is going
In a thin-margin business, the report is the business.
- Real margin by category and by vendor
- Shrinkage and inventory discrepancies by count
- Sales by hour and by register
AI agents
Each one says what it does and what it doesn't. The limit is in writing.
Regular customers' orders via WhatsApp
Takes the list, builds the order and confirms availability.
What it doesn't do: It doesn't promise an out-of-stock product or make up an arrival date.
Quotes institutional orders
Schools, restaurants and offices that buy in volume.
What it doesn't do: It doesn't close prices outside the list you authorized.
Chases the customers who buy on credit
Escalating reminders with the real account statement.
What it doesn't do: It doesn't negotiate terms on its own.
“How much rice did I sell this week?”
Asked in plain language, answered from real data.
What it doesn't do: It doesn't show anything the person asking isn't allowed to see.
The vendor's invoice comes in without being typed
Reads the document and loads product, quantity and cost.
What it doesn't do: It doesn't approve the purchase: it leaves the draft for review.
Answers the phone when there's a line
Takes pickup orders without tying up anyone at the register.
What it doesn't do: It doesn't replace the person serving the customer who's already in the store.
AI governance
The rules for what an agent can say on behalf of your business.
What the AI can say on your behalf
In writing before you switch it on, not after the first problem.
- What it answers about price, complaints and terms
- What it has to escalate to a person
- Which customer data it can use and which it can't
Who authorizes a change
With partners or several branches, it keeps everyone from changing the agent's script on their own.
- Person responsible for approving script changes
- Log of what changed and when
- Periodic review of what it answered
Monthly AI usage report
Without that number you don't know if it's working for you or you just like it.
- How many conversations it resolved on its own
- How many it escalated and why
- Where it got things wrong and what that cost that month
Where it runs, network and security
The layer nobody notices until something slows down.
The register keeps charging if the internet goes down
A Sunday you can't ring up sales doesn't come back on Monday.
- The point of sale works locally and syncs when the connection is back
- Tested backups, not just scheduled ones
- Monitoring that alerts before you notice
Cameras and registers on separate networks
The video system doesn't compete with checkout.
- Video network separate from the point-of-sale network
- Coverage on the floor, in the warehouse and at receiving
- Cabling sized for the real number of registers
Protection for the registers and the perimeter
Your registers store customers' payment methods.
- ESET on every checkout station and in administration
- Managed firewall that gets reviewed, not installed and forgotten
- Control over who connects a device to the network
Custom work and support
When the standard isn't enough, and who answers after go-live.
What the standard doesn't solve
When the way you buy doesn't fit in the system.
- Volume price tiers with your own logic
- Integration with the scale and labeling
- Documented code, in your name
Who answers when it goes down
And not on a Tuesday at 10 a.m., when everything works.
- Assigned account owner who knows your operation
- Response times written into the contract
- Hands-on support through the first month-end close
We don't publish a price for this for the same reason we don't publish one for the system: it depends on the size of your operation, how much data needs to be migrated and how custom it needs to be. A one-hour consultation sets the scope and a fixed price.
From where you are to where you want to be.
Assessment
We look at how you operate today and where time or money is being lost. A fifteen-minute call to define the next step.
Data load and setup
We load the catalog, barcodes, costs and stock. We migrate whatever you already have.
Assisted go-live
We train the team that will use it and support you through the first month-end close.
Ongoing operation
Support with an assigned account owner and contractual response times.
What people ask before signing up.
Does it work with a barcode scanner and a scale?
Yes. It integrates with scanners and weighing scales for products sold by weight.
Does it issue electronic invoices with the DGI?
Yes, integrated with the authorized PACs in Panama, with invoice folio control and alerts.
Can I control multiple branches?
Yes. Consolidated inventory, transfers between stores and comparative reports by branch.
How we quote.
We don't publish a price list because it would be made up: two companies in the same industry can need very different things. What we do guarantee is how you get to the number.
Quote after the assessment
After the call, if the case calls for it, a one-hour consultation sets the scope and a fixed price. If the scope changes, it's quoted separately and you approve it first.
Processes, data and users
POS, inventory, purchasing, accounts payable and margin reports. How many people will use it, how much information needs to be migrated and how customized it needs to be.
Support by plan
Ongoing operation runs on a monthly plan, with an assigned account owner and contractual response times. It's contracted separately from the implementation.
Let's get your margin and your cash under control.
A fifteen-minute call and you walk away with a clear next step — even if the answer is that you don't need us yet.
Book your assessment
Leave us your details and we'll set it up for the next business day.
You're talking to Génesis, Valtriom's AI