Software for furniture stores in Panama.
Showroom, special orders, home deliveries and credit sales. Coordinate what's on the floor, what's on the way and what's already been promised.
You sold the piece that was already sold.
What Panamanian furniture stores report to us most.
Floor, warehouse and orders all mixed up
What's on display, what's available and what's committed get confused, and things get sold twice.
Poorly coordinated deliveries
Promised dates that don't match the route or real availability.
In-house credit with no control
Installment sales with payments tracked in a notebook and delinquency discovered too late.
Floor, delivery and collections.
It's implemented in stages, in the order that least disrupts your operation.
Floor, warehouse and committed
Tells apart what's on display, what's available and what's already sold and pending delivery.
Special and custom orders
Purchase order to the vendor linked to the sale, with an estimated date for the customer.
Routes and confirmation
Delivery scheduling with route, crew and signed confirmation.
Installment sales
Payment plan, installments, balance and delinquency per customer.
Sales with a DGI invoice
Quote, sale and electronic invoice in the same flow.
Warranties and claims
Claims with follow-up, an owner and the original sale to back them up.
Everything that applies to a furniture store, and how far each piece goes.
Fifteen services you can hire separately or together, under a single account owner. Each one has its own page with the scope in writing.
The system and collections
What keeps the operation running every day.
ERP system built on Odoo
The system that keeps you from selling the same set twice.
- What's put on hold on the floor shows up in the warehouse instantly
- Delivery, assembly and warranty in a single flow
- Partial payments and layaways with the balance in plain sight
- Display pieces kept separate from sellable inventory
Electronic invoicing in Panama
Billing the DGI accepts, running from day one.
- Electronic invoice folios monitored before they run out
- Electronic signature certificate managed
- Integration module with the ERP
- Support when the DGI rejects a document at month-end close
What gets delivered and what gets stuck
In a furniture store the problem isn't selling: it's delivering.
- Pending deliveries and how old they are
- Margin by line and by vendor
- Warranty claims by model
AI agents
Each one says what it does and what it doesn't. The limit is in writing.
“When will it arrive?” answered on the spot
Gives the real delivery date from the system.
What it doesn't do: It doesn't promise a date logistics hasn't confirmed.
Quotes the complete set with delivery
Builds the proposal with price, term and payment method.
What it doesn't do: It doesn't close discounts outside the range you authorized.
Chases the layaway installment
Escalating reminders with the real balance.
What it doesn't do: It doesn't negotiate terms on its own.
“What do I have committed and not yet delivered?”
Asked in plain language, answered from real data.
What it doesn't do: It doesn't show anything the person asking isn't allowed to see.
The vendor's invoice comes in without being typed
Reads the document and loads model, quantity and cost.
What it doesn't do: It doesn't approve the purchase: it leaves the draft for review.
Answers the phone for whoever is waiting on a delivery
Gives the status and reschedules without tying up anyone on the floor.
What it doesn't do: It doesn't commit to a new date without confirming with logistics.
AI governance
The rules for what an agent can say on behalf of your business.
What the AI can say on your behalf
In writing before you switch it on, not after the first problem.
- What it answers about price, complaints and terms
- What it has to escalate to a person
- Which customer data it can use and which it can't
Who authorizes a change
With partners or several branches, it keeps everyone from changing the agent's script on their own.
- Person responsible for approving script changes
- Log of what changed and when
- Periodic review of what it answered
Monthly AI usage report
Without that number you don't know if it's working for you or you just like it.
- How many conversations it resolved on its own
- How many it escalated and why
- Where it got things wrong and what that cost that month
Where it runs, network and security
The layer nobody notices until something slows down.
Showroom and warehouse seeing the same thing
What's put on hold on the floor shows up in the warehouse instantly.
- A single database for the store and the warehouse
- Tested backups
- Monitoring that alerts before you notice
Warehouse and showroom connected, and with cameras
A dedicated link between the two, and video over high-value inventory.
- Link between store and warehouse
- Coverage on the floor, in the warehouse and in the loading yard
- Cameras on the expensive merchandise
Protection for the registers and the perimeter
Your register stores customers' payment methods.
- ESET on every sales and office workstation
- Managed and reviewed firewall
- Control over who connects a device to the network
Custom work and support
When the standard isn't enough, and who answers after go-live.
Delivery, assembly and warranty in a single flow
The sale doesn't end at the invoice.
- An order that carries dispatch, assembly and claims along with it
- Delivery schedule by zone
- Documented code, in your name
Who answers when it goes down
And not on a Tuesday at 10 a.m., when everything works.
- Assigned account owner who knows your operation
- Response times written into the contract
- Hands-on support through the first month-end close
We don't publish a price for this for the same reason we don't publish one for the system: it depends on the size of your operation, how much data needs to be migrated and how custom it needs to be. A one-hour consultation sets the scope and a fixed price.
From where you are to where you want to be.
Assessment
We look at how you operate today and where time or money is being lost. A fifteen-minute call to define the next step.
Data load and setup
We load your catalog, stock on the floor and in the warehouse, vendors and credit plans.
Assisted go-live
We train the team that will use it and support you through the first month-end close.
Ongoing operation
Support with an assigned account owner and contractual response times.
What people ask before signing up.
Does it tell what's on display apart from what's available?
Yes, with separate statuses for floor, warehouse and committed.
Does it handle installment sales with partial payments?
Yes, with a payment plan, balance and delinquency control.
Does it schedule home deliveries?
Yes, with routes, assigned staff and delivery confirmation.
How we quote.
We don't publish a price list because it would be made up: two companies in the same industry can need very different things. What we do guarantee is how you get to the number.
Quote after the assessment
After the call, if the case calls for it, a one-hour consultation sets the scope and a fixed price. If the scope changes, it's quoted separately and you approve it first.
Processes, data and users
Floor inventory, orders, deliveries, in-house credit and after-sales. How many people will use it, how much data needs to be migrated, and how custom it needs to be.
Support by plan
Ongoing operation runs on a monthly plan, with an assigned account owner and contractual response times. It's contracted separately from the implementation.
Let's coordinate floor, delivery and collections.
A fifteen-minute call and you walk away with a clear next step — even if the answer is that you don't need us yet.
Book your assessment
Leave us your details and we'll set it up for the next business day.
You're talking to Génesis, Valtriom's AI