Software for auto repair shops in Panama.
Work orders, history per vehicle, parts and labor. Quote fast, control the shop and bill for the work that was actually done.
The car leaves, but the order was never closed properly.
What Panamanian repair shops report to us most.
Parts that don't get billed
Parts used on the job that never make it onto the customer's invoice.
No vehicle history
The customer comes back and nobody remembers what was done last time or with which part.
Estimated labor
Mechanic hours that aren't logged, so the job's profitability is a mystery.
Work order, parts and history.
It's implemented in stages, in the order that least disrupts your operation.
Intake to delivery
Vehicle intake, diagnosis, customer approval and a documented close.
History by license plate
Everything that's been done to the vehicle, with parts and dates.
Consumption per order
Parts deducted from inventory and charged to the order and the invoice.
Hours per mechanic
Real time per job, so you know which services make money.
Customer approval
Estimate sent and approved before work starts, with a record.
DGI electronic invoice
Parts and labor on a single invoice, with ITBMS applied.
Everything that applies to a repair shop, and how far each piece goes.
Fifteen services you can hire separately or together, under a single account owner. Each one has its own page with the scope in writing.
The system and collections
What keeps the operation running every day.
ERP system built on Odoo
The system that makes the inventory riding around town visible.
- Work order with diagnosis, parts and labor
- Parts in the van as separate inventory, with counts
- History by vehicle and by license plate
- Quote approved by the customer before work starts
Electronic invoicing in Panama
Billing the DGI accepts, running from day one.
- Electronic invoice folios monitored before they run out
- Electronic signature certificate managed
- Integration module with the ERP
- Support when the DGI rejects a document at month-end close
What each job makes
Labor is either billed properly or given away.
- Margin by type of service
- Technician hours vs. billed hours
- Unreconciled parts by van
AI agents
Each one says what it does and what it doesn't. The limit is in writing.
“Is my car ready yet?” answered automatically
Gives the real status of the order and lets them know when it's ready.
What it doesn't do: It doesn't promise a pickup time the technician hasn't confirmed.
Quotes the repair with parts
Builds the estimate and waits for the customer's approval.
What it doesn't do: It doesn't authorize work without a recorded approval.
Chases the fleet that works on credit
Escalating reminders with the real account statement.
What it doesn't do: It doesn't negotiate payment terms on its own.
“Which orders have been open for more than a week?”
Asked in plain language, answered from real data.
What it doesn't do: It doesn't show anything the person asking isn't allowed to see.
The parts supplier's invoice gets in on its own
Reads the document and loads part, quantity and cost.
What it doesn't do: It doesn't approve the purchase: it leaves the draft for review.
Answers the phone when everyone is in the bays
Takes the case and books the appointment without tying up the technician.
What it doesn't do: It doesn't diagnose a fault over the phone.
AI governance
The rules for what an agent can say on behalf of your business.
What the AI can say on your behalf
In writing before you switch it on, not after the first problem.
- What it answers about price, complaints and terms
- What it has to escalate to a person
- Which customer data it can use and which it can't
Who authorizes a change
With partners or several branches, it keeps everyone from changing the agent's script on their own.
- Person responsible for approving script changes
- Log of what changed and when
- Periodic review of what it answered
Monthly AI usage report
Without that number you don't know if it's working for you or you just like it.
- How many conversations it resolved on its own
- How many it escalated and why
- Where it got things wrong and what that cost that month
Where it runs, network and security
The layer nobody notices until something slows down.
The technician logs work from the site
Without going back to the office to report the day's work.
- Access from the phone, even with a weak signal
- Tested backups
- Monitoring that alerts before you notice
Cameras on the yard and the bays
You're holding other people's vehicles: they're your responsibility while they're there.
- Video on the yard, bays and entrance
- Access control to the vehicle area
- Network coverage in the shop and office
Protecting your team's devices
Laptops and phones out on the street are the easiest way in.
- ESET on office and field devices
- Managed and reviewed firewall
- Control over who gets into the system from outside
Custom work and support
When the standard isn't enough, and who answers after go-live.
The parts riding around in the vans
Every technician out on the street is a warehouse nobody tracks.
- Inventory per van with counts
- Usage charged to the order
- Documented code, in your name
Who answers when it goes down
And not on a Tuesday at 10 a.m., when everything works.
- Assigned account owner who knows your operation
- Response times written into the contract
- Hands-on support through the first month-end close
We don't publish a price for this for the same reason we don't publish one for the system: it depends on the size of your operation, how much data needs to be migrated and how custom it needs to be. A one-hour consultation sets the scope and a fixed price.
From where you are to where you want to be.
Assessment
We look at how you operate today and where time or money is being lost. A fifteen-minute call to define the next step.
Data load and setup
We load services, labor rates, parts inventory and customers with their vehicles.
Assisted go-live
We train the team that will use it and support you through the first month-end close.
Ongoing operation
Support with an assigned account owner and contractual response times.
What people ask before signing up.
Does it keep history per vehicle?
Yes, by license plate, with every job, part and date.
Does the customer approve before work starts?
Yes, with a quote sent and the approval recorded.
Does it track parts usage per order?
Yes, deducting from inventory and charging it to the invoice.
How we quote.
We don't publish a price list because it would be made up: two companies in the same industry can need very different things. What we do guarantee is how you get to the number.
Quote after the assessment
After the call, if the case calls for it, a one-hour consultation sets the scope and a fixed price. If the scope changes, it's quoted separately and you approve it first.
Processes, data and users
Work orders, vehicle history, parts, labor and invoicing. How many people will use it, how much data needs to be migrated, and how custom it needs to be.
Support by plan
Ongoing operation runs on a monthly plan, with an assigned account owner and contractual response times. It's contracted separately from the implementation.
Let's bill for everything the shop works on.
A fifteen-minute call and you walk away with a clear next step — even if the answer is that you don't need us yet.
Book your assessment
Leave us your details and we'll set it up for the next business day.
You're talking to Génesis, Valtriom's AI