Real usage, by department
Who uses it and who doesn't. If a department doesn't use it, either it doesn't help them or they weren't trained: both can be fixed.
AI doesn't warn you when it stops being useful: it keeps answering with the same confidence while it quotes old prices. This monthly report tells you what was asked, who asked and where it failed.
From the report: “1,847 queries. 71% were resolved without a person. Sales accounts for 60% of usage; accounting didn't use it for three weeks.”
“38 questions went unanswered: 31 were about delivery times, data that isn't in the system. Recommendation: load it, or the assistant will keep failing there.”
Without this, in six months nobody knows whether the investment paid off.
Who uses it and who doesn't. If a department doesn't use it, either it doesn't help them or they weren't trained: both can be fixed.
Which questions it couldn't answer and why. It's almost always data missing from the system, not the AI.
The month's usage, with overages if there were any. No surprises on the invoice.
Usage by department, resolution rate, cost, or all three. A report that measures everything gets read by nobody.
Management, department heads, or both. And what gets done with what the report recommends.
The report isn't a PDF that arrives and gets filed away: it's reviewed in a short call and the month's adjustments come out of it.
A single plan covers all the AI services you have with us.
Monthly subscription.
No lock-in: cancel with 30 days' notice
A natural complement to AI Policy and Governance: that one sets the rules, this one measures whether they're followed.
Technical monitoring does come with Support and Maintenance. This report is something else: it's the management view of whether the investment is paying off.
You can, and that's why we agree with you beforehand on the level of detail and who receives it. A poorly handled usage report turns into employee surveillance.
Yes, but it pays off more with several. With a single assistant, the monthly review that already comes with Support is usually enough.
If the answer is no, that's exactly the problem this report solves.
You're talking to Génesis, Valtriom's AI