Service companies: get paid for everything you deliver.
Contracts, hours, service orders and recurring billing. What gets done gets recorded, and what gets recorded gets billed.
In services, what isn't recorded isn't invoiced.
What eats the most margin at service companies.
Unrecorded work
Hours and visits that get done but are documented late or never, and end up given away.
Contracts with no usage control
The customer uses more than what was contracted and nobody notices until it's already happened.
Manual billing month after month
Issuing dozens of recurring invoices takes days and one always slips through.
What gets controlled.
It's implemented in stages, in the order that least disrupts your operation.
Scope and term
What it includes, how often and until when, with a renewal notice.
Service delivered
Every service call with the person responsible, time and materials recorded.
Billable and non-billable
Tracking by project and person, separating what's billable from what isn't.
Against what was contracted
Alert when the customer is approaching the agreed limit.
Automatic recurring
Monthly invoicing generated on its own, with approved extras included.
By customer and contract
Cost to serve versus what was invoiced, so you renew with sound judgment.
From where you are to where you want to be.
Assessment
We look at how you operate today and where time or money is being lost. A fifteen-minute call to define the next step.
Data load and setup
We load customers, contracts, rates, services and billing schemes.
Assisted go-live
We train the team that will use it and support you through the first month-end close.
Ongoing operation
Support with an assigned account owner and contractual response times.
What people ask before signing up.
Does it handle recurring billing?
Yes, generated automatically per contract, with extras included.
Can I tell which customer is profitable?
Yes, by comparing service hours and costs against what was invoiced.
Can field staff log work from their phone?
Yes, with hours, materials and the customer's signature on site.
How we quote.
We don't publish a price list because it would be made up: two companies in the same industry can need very different things. What we do guarantee is how you get to the number.
Quote after the assessment
After the call, if the case calls for it, a one-hour consultation sets the scope and a fixed price. If the scope changes, it's quoted separately and you approve it first.
Processes, data and users
Number of contracts, field staff and complexity of recurring billing. How many people will use it, how much information needs to be migrated and how customized it needs to be.
Support by plan
Ongoing operation runs on a monthly plan, with an assigned account owner and contractual response times. It's contracted separately from the implementation.
Let's get you paid for everything you deliver.
A fifteen-minute call and you walk away with a clear next step — even if the answer is that you don't need us yet.
Book your assessment
Leave us your details and we'll set it up for the next business day.
You're talking to Génesis, Valtriom's AI