Rejections pile up silently
The document was rejected and nobody checks that inbox every day. At close forty of them show up together, and fixing them takes days of your accountant's time during the worst week of the month.
And on that day it won't be just one: it'll be thirty or forty, all at once, with your accountant scrambling and the close running late. This agent catches them the same day and tells you the reason and how to fix it.
Agent: “Invoice 10428 was rejected by the DGI. Reason: the customer's RUC doesn't match the check digit. In the ERP it's recorded as 8-NT-2-4471 and it should be 8-NT-2-44715.”
“I'm also letting you know you have 380 folios left. At this month's pace, they'll run out on September 14.”
It was fixed that same Thursday. It never made it to the close.
Complying with the DGI isn't optional. What is optional is continuing to do it blind.
The document was rejected and nobody checks that inbox every day. At close forty of them show up together, and fixing them takes days of your accountant's time during the worst week of the month.
One Friday at three in the afternoon you can no longer invoice. Buying folios in a rush always costs more, and meanwhile shipping is on hold.
What was issued to the DGI and what's recorded in your accounting should match. Nobody checks them one by one, and the differences show up when they're already a problem.
And the worst part: it all blows up right at close, which is when your team has the least time.
It reviews every document you issue, compares it against your accounting, catches rejections with their reason and warns you before your folios run out.
You keep issuing with the authorized provider you already use. This agent watches what happens afterward: what was accepted, what was rejected and whether it matches your books.
It doesn't give you a list to go through. It writes to you when there's a problem, with the reason for the rejection and the specific fix that needs to be made.
It detects and alerts. Your people approve the fix, because a journal entry shouldn't be changed by a machine without someone reviewing it.
Ranges for sizing, not a promise. In the assessment we calculate them with your volume and your real rejection rate.
What fixing accumulated rejections and matching what was issued against what was booked usually takes, concentrated in the most pressured days of the month.
They're fixed the same day they happen, when it takes two minutes, instead of three weeks later when you have to reconstruct what happened.
The warning comes weeks in advance. Never again a Friday when you can't invoice, or a rush purchase at a worse price.
The return here isn't just time: it's tax risk you stop running. A difference between what was issued and what was declared, discovered late, costs far more than this service.
This is the piece where our experience counts the most: we built it from day-to-day operations, not from reading the regulation.
Both ends. We're an electronic invoicing provider in Panama, so we know from the inside how each authorized PAC responds and what it returns in each case.
The DGI returns codes, not explanations. We load the full table of reasons with the specific fix for each one, in language your accountant understands.
Who receives what, through which channel and how far in advance. A rejection goes to your accountant; folios about to run out, to whoever buys them.
That's it. No options to pick and no fine print: setup is paid once and the monthly fee starts when it goes to work.
One service, two payments.
Full first year: $3,118 · from the second year on: $1,428 a year
Documents above the plan, 2 cents each. If you also want to organize all your supporting documentation, the DGI Compliance package brings the three services together. See the package.
No. You stay with the authorized provider you already use. This agent connects to it to watch what happens with each document, not to replace it.
The initial payment covers connecting your PAC and your ERP, loading the table of rejection reasons and setting up the alerts: it's done once. The monthly fee is the daily monitoring and the update every time the DGI changes something, which happens more often than anyone would like.
No. It detects, explains the reason and proposes the fix, but your people approve it. A journal entry shouldn't be changed by a machine without someone reviewing it, and that way it's clear who authorized what.
We run electronic invoicing in Panama as a provider. We know DGI rejections because we resolve them every day, not because we read the regulations. No other AI provider in the country offers this service.
It gets updated, and that's included in the monthly fee. It's one of the reasons this service needs ongoing operation and isn't sold as a closed project.
One hour of consulting. We look at your volume, your rejection rate and how you manage your folios. If your process is already under control, we tell you and we don't sell you anything.
$1,690 today and $119 a month once it goes live. Up and running in 20 business days.
Order nowYou're talking to Génesis, Valtriom's AI